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Cashflow Tips. . . . . . . . . . . . . . .for your Business
August 14, 2007
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ISSN 1550-4182
- Vol. V, Issue 15
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Small Business BIG RESULTS
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- Ready to take your business to the next level?
- Need practical yet creative ideas to jump start your
business?
- Looking for a way to grow your business on a
limited budget?
- Just need a few good ideas you can immediately
put into practice?
Small Business BIG RESULTS can be your guide
to taking your own BIG Results Action Steps now!
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Are you a cheerleader?
As a business owner, you may not think of yourself as
a cheerleader. Would "pig-headed discipline and
determination" be a better description? Chet Holmes
uses this descriptor in his book, The Ultimate
Sales
Machine.
Regardless of how you label it, as the business
owner, you have to be the most excited, the
most
adamant, the most resolute in working
toward your
goals. You cannot expect your employees to be any
more excited about your products or services than you
are. It's the trickle down effect. If your
enthusiasm
about excellent customer service is at a level 10,
those managers who report directly to you may have
attention to detail at a level 8, and their direct reports
may execute at a level 5. You can imagine that if your
enthusiasm is at a level 5, the enthusiasm of those
who report to you and their direct reports quickly fades
into non-existence.
If you manage your business by looking at some key
indicators, do you get the report consistently or did you
ask for the report initially and then not ask for it again
for another several weeks? Your staff is likely to think
you aren't really serious about looking at it if you ask
for it only sporadically. If you want to see the key
indicators on a daily or weekly basis, then you need to
be consistent in requesting the report on a
regular
basis until it becomes ingrained into the
process.
You must insist the checklist you developed to insure
all items ordered are included in the customer
shipment is used on each and every order. What
does a pilot do each and every time they fly? They use
a pre flight checklist. Can you imagine flying with
someone who decides they don't feel like using the
checklist today? Surely, they've flown enough times;
they'll remember everything on the list, right?
If you dream of one day having a business that can
operate independent of your minute by minute efforts,
you must insist that your staff develop consistent
performance, but you must be the cheerleader that
leads the way.
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Get ideas to propel your business
forward when you book Cheryl
as the dynamic speaker for your next meeting.
Book your date
now.
Warm Regards,
Cheryl E. Cook
Pro Money Inc
phone:
210-289-8942
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